Quality Management (5th Edition)
By Unknown Author.
Description
This direct, straightforward book provides material that focuses on making the theories and principles of total quality practical and useful in a real-world setting. Up-to-date and comprehensive, it covers all of the elements of total quality, including several that receive little or no attention in other total quality books, enabling readers to understand that in order to compete in the global arena, businesses must achieve consistent peak performance, continual improvement, and maximum competitiveness. Covering all topics necessary to total quality management, this book includes: global...
ISBN(s)
0131189298, 9780131189294
