Communicating at Work: Creating Messages That Get Results

By Ron Blicq.

Communicating at Work: Creating Messages That Get Results

Description

Designed for college and university courses in business communication. Communicating at Work: Creating Messages that Get Results is a comprehensive guide to both written and oral business communication. It includes the latest information on communicating in the electronic office and on interpersonal communication skills, as well as solid coverage of email, letters, reports, and memos. The great strength of this text is the extensive and well thought-out section of chapter-end exercises. As well, Blicq's use of the famous “pyramid approach” provides a straightforward an...

ISBN(s)

0131556983, 9780131556980

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