How to Deal With Parents Who Are Angry, Troubled, Afraid, or Just Plain Crazy Second Edition
By Elaine K. McEwan.
Description
How do you deal with high-maintenance parents who never seem happy with the job you are doing? Emotionally charged, often disgruntled, and occasionally abusive parents―sound familiar? The second edition of McEwan′s best-selling classic will help you manage your most difficult audience, adding several features and examples that will give you the confidence and skills you need to handle such situations, including: Over two dozen strategies―enhanced and updated―to defuse emotionally charged parents An updated, easy-to-administer healthy school checklist Fifty ways to build parent...
ISBN(s)
1412904447, 9781412904445
