Getting Results Case Studies in Performance Improvement
By Unknown Author.
Description
This collection of case studies shows the specifics of how performance improvement initiative-training, new processes, teams, and reward systems-have had a measurable impact on work groups and/or entire organizations. The focus is on using performance interventions to solve business problems and improve results. Trainers, organizational development professionals, quality improvement practitioners, and others interested in taking a performance approach to human resource issues will find a wealth of tools and approaches in this well-organized case book. - from Amzon
ISBN(s)
087425440X, 9780874254402
