The ABCs of Effective Feedback: A Guide for Caring Professionals
By Unknown Author.
Description
Chart a Course to Excellence Sponsored by The American College of Physician Executives A much-needed, practical guide to giving and receiving feedback . . . a guide that is essential to the successful conduct of one of humanity's most important activities?productive conversation. --Edgar H. Schein, Sloan Fellows professor of management emeritus, MIT Sloan School of Management Managing relationships, building trust, and communicating effectively are all essential skills to improving performance and ensuring the quality of patient care. This timely book offers the tools and techniques...
ISBN(s)
0787910775, 9780787910778
