The Problem Solving Memory Jogger 2nd Edition
By Unknown Author.
Description
A problem exists when there is a gap between the current performance level of a process, product, or service, and the desired performance level. Problem solving, as it s covered in this book, is the systematic investigation of a process to identify the root cause of the gap, and taking corrective action to eliminate the gap and keep it from occurring in the future. WE START WITH GOOD TEAMS - Understand work as a process - Identify important problems to work on - Develop team skills - Find the root cause - Generate innovative solutions Use these 7 step processes to solve organizational prob...
ISBN(s)
1576811352, 9781576811351