Anger at Work: Learning The Art Of Anger Management On The Job
Description
An innovative guide for managing work-related anger provides management skills, identifies anger-provoking scenarios, and offers intervention techniques enabling readers to spot physical cues, stop escalation of anger, communicate effectively, and direct emotion in positive ways. 25,000 first printing. Tour. - from Amzon
ISBN(s)
0688120180, 9780688120184