But I Thought You Meant... Misunderstandings In Human Communication
By Julia Wood.
Description
This practical and accessible text uses interesting case studies to raise students’ awareness of misunderstandings in human communication and provides strategies for avoiding and resolving such misunderstandings. It can be used as a supplement in any course that addresses communication in interpersonal relationships. - from Amzon
ISBN(s)
1559349689, 9781559349680
