The Man Who Discovered Quality: How W. Edwards Deming Brought the Quality Revolution to America...
By Andrea Gabor.
Description
An authoritative account of the man whose revolutionary methods made quality the goal of corporate America discusses Deming's work with the Japanese, his Fourteen Point philosophy for managing quality, and more. Reprint. NYT. - from Amzon
ISBN(s)
0140165282, 9780140165289
