ENGAGED!: Outbehave Your Competition to Create Customers for Life
By Gregg Lederman.
Description
Customers love it when employees are ENGAGED to deliver an experience. However, it doesn’t come easy for most companies. The level to which your workforce is ENGAGED also has a significant impact every day on employees’ happiness and productivity, the customer experience, and your company’s profitability. Your company can be one that customers love to do business with … one that turns customers into loyal followers who buy more and more often. The journey through ENGAGED!, will teach you what leading companies do to create “customer love.” In this boo...
ISBN(s)
0989322211, 9780989322218
