Hotel Front Office Management
By James A. Bardi.
Description
The updated guide to running a successful hotel front office Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fourth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on technology's role in the modernized front office. Material is logically presented in the order of operations, beginning with an overview of lodging and then progressing through a tour of the today's front of...
ISBN(s)
0471687103, 9780471687108
