Crisp: The Telephone and Time Management: Making It a Tool and Not a Tyrant (Crisp Fifty-Minute Series)
By Dru Scott.
Description
Improve your work day by learning to control your time on the telephone. This friendly, easy-to-use book helps you identify telephone time stresses, communicate a message more effectively, and get more done. - from Amzon
ISBN(s)
093196153X, 9780931961533