Leadership for Competitive Advantage
By Unknown Author.
Description
Virtually every organisation today realises the need to change in order to succeed. Success can only come through good management which, itself, needs to be driven by leaders. This book illustrates how a leader can systematically create a business that is better at satisfying customers, is more effective at using its human resources and is more rewarding to its owners. The authors achieve this by: aeo looking at how a leader can best understand and quantify the pressures on the organisation from customers, shareholders and existing employees aeo explaining how the leader can set about formu...
ISBN(s)
0471979287, 9780471979289
