Crisp: Handling the Difficult Employee: Solving Performance Problems (50 Minute Series)
By Marty Brounstein.
Description
Sooner or later every supervisor must deal with a difficult employee. This book helps managers understand why performance problems occur, and how to resolve them. It includes a six-step intervention model, and a thorough discussion of discipline and termination procedures. - from Amzon
ISBN(s)
1560521791, 9781560521792
